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How does the process of buying tickets on your site work?
What is the Secondary Market compared to the Primary Market?
Why shouldn't I buy tickets from a scalper at the venue?
Is this a legitimate site?
What is your 100% Guarantee?
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Looking for Tickets and Placing an Order
Can I add multiple sets of tickets to my cart?
How do I filter ticket listings by quantity or price?
Why am I not able to select the quantity of tickets that I want?
How close to the start of an event can I buy tickets?
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Pricing and Fees
Are the prices on your site per ticket or the price for all of the tickets in a listing?
How are prices of tickets determined?
Am I able to contact the seller to negotiate the price of tickets?
Are the tickets that are priced higher always better seats?
Will the price of tickets drop as the event date approaches?
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Ticket and Event Information
What does "Obstructed View" mean?
Why is my name not on the ticket?
How can I find out when the venue opens or when a certain act will perform?
How will I know if the seller has confirmed my order?
Do I need to bring my order summary to the event with me?
See all 8 articles
Cancellation and Exchange Policies
Will I receive a refund if my event has been cancelled or rescheduled?
Can I cancel my order or exchange my tickets?